cookie-policy

COOKIE POLICY FOR REAL LUXURY REAL

1. INTRODUCTION

Welcome to Real Luxury Real ("Company," "we," "our," "us"). This Cookie Policy explains how we use cookies and similar tracking technologies on our website and authentication portal.

By using our website, you consent to the use of cookies as described in this policy. If you do not agree, please disable cookies in your browser settings or refrain from using our site.

2. WHAT ARE COOKIES?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember your actions and preferences over time, improving your browsing experience.

3. TYPES OF COOKIES WE USE

We use the following categories of cookies on the Real Luxury Real website:



Category Purpose Examples
Strictly Necessary Cookies Required for the website to function properly. Cannot be disabled. Shopping cart, login sessions, authentication request forms
Functional Cookies Remember your preferences and settings. Language preference, region selection
Analytics/Performance Cookies Help us understand how visitors use our site to improve performance. Page views, time spent on site, click tracking
Security Cookies Protect against fraud and unauthorized access. Session verification, bot detection

4. SPECIFIC COOKIES WE USE

Below is a list of specific cookies we may use on the Real Luxury Real website:



Cookie Name Purpose Duration
session_id Maintains your login session Session (deleted when you close browser)
cart Stores your shopping cart contents 14 days
secure_session Security verification for authentication submissions Session
language_pref Remembers your selected language 30 days
_ga (Google Analytics) Distinguishes unique users 2 years
_gid (Google Analytics) Tracks user behavior 24 hours

5. THIRD-PARTY COOKIES

We may allow third-party service providers to place cookies on your device for the following purposes:



Service Purpose Opt-Out Link
Google Analytics Analyze website traffic and user behavior Google Analytics Opt-out
Shopify E-commerce functionality (checkout, cart) Managed through browser settings
Stripe / PayPal Payment processing These cookies are necessary for payment

6. HOW LONG DO COOKIES LAST?

  • Session cookies: Deleted automatically when you close your browser.

  • Persistent cookies: Remain on your device until they expire (typically 30 days to 2 years) or until you delete them manually.

7. MANAGING AND DISABLING COOKIES

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies – Some website features may not work properly

  • Delete existing cookies – Your preferences may be reset

  • Block third-party cookies – Recommended for privacy

  • Set alerts for new cookies – Get notified when a site tries to set a cookie

Instructions for popular browsers:



Browser How to Manage Cookies
Google Chrome Settings → Privacy and Security → Third-party cookies
Safari Preferences → Privacy → Cookies and website data
Firefox Options → Privacy & Security → Cookies and Site Data
Microsoft Edge Settings → Cookies and site permissions → Manage cookies

8. DO NOT TRACK (DNT) SIGNALS

Some browsers have a "Do Not Track" feature that signals websites you do not wish to be tracked. Our website currently does not respond to DNT signals because no universal standard has been adopted. However, you can disable cookies manually using the methods described above.

9. COOKIES AND AUTHENTICATION SERVICES

Important for luxury authentication submissions: Disabling necessary cookies may prevent you from:

  • Uploading authentication request forms

  • Submitting item photos for AI analysis

  • Completing payment for authentication services

  • Tracking your authentication status

We recommend keeping necessary cookies enabled when using our authentication portal.

10. UPDATES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. The "Last Updated" date at the top of this policy will indicate when changes were made.

11. CONTACT US

If you have questions about our use of cookies, please contact us:

Real Luxury Real
Email: contact@realluxuryreal.com

HOW TO ADD THIS TO YOUR SHOPIFY PAGE

Option 1: Using Custom HTML block (recommended for formatting)

  1. In your Shopify theme editor, go to the cookie-policy page

  2. Click ⊕ Add block and select Custom HTML

  3. Copy and paste the HTML version below (see next section)

  4. Click Save

Option 2: Using Rich Text block (plain text only)

  1. In your Shopify theme editor, go to the cookie-policy page

  2. Click ⊕ Add block and select Rich text

  3. Copy and paste the plain text version

  4. Format headings using the toolbar (H1, H2 etc.)

  5. Click Save